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EEAgenturEEAgentur
The programmeEFFEL for companies
Standardised measuresNon-standardised measuresFunding check
FAQAbout usContact
Funding check
EEAgentur

EEAgentur is a service of Energieagentur St.Gallen. We make efficiency measures eligible for the EFFEL programme and match them with electricity suppliers.

energieagentur-sg.ch ↗bfe.admin.ch ↗

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© 2026 Energieagentur St.GallenEFFEL · Efficiency gains through electricity suppliers · Art. 46b EnG

Privacy Policy

Based on Article 13 of the Swiss Federal Constitution and the federal data protection provisions (Data Protection Act, DPA), every person is entitled to the protection of their privacy and to protection against the misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection provisions and this privacy policy.

The controller within the meaning of data protection law, in particular the EU General Data Protection Regulation (GDPR), is:

Energieagentur St.Gallen GmbH

Marco Zahner

Kornhausstrasse 25

9000 St. Gallen

Phone: 058 228 71 60

Email: m.zahner@energieagentur-sg.ch

Website: https://www.energieagentur-sg.ch/

Processing of personal data

General notice

Based on Article 13 of the Swiss Federal Constitution and the federal data protection provisions (Data Protection Act, DPA), every person is entitled to the protection of their privacy and to protection against the misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection provisions and this privacy policy.

In cooperation with our hosting providers, we make every effort to protect the databases as effectively as possible against unauthorised access, loss, misuse and falsification.

We point out that data transmission over the internet (e.g. when communicating by email) may have security gaps. Complete protection of data against access by third parties is not possible.

By using this website you consent to the collection, processing and use of data as described below. This website can generally be visited without registering. In doing so, data such as the pages accessed or the names of the files retrieved, the date and the time are stored on the server for statistical purposes without this data being related directly to your person. Personal data, in particular name, address or email address, is collected on a voluntary basis wherever possible. The data is not passed on to third parties without your consent.

Processing of personal data

Personal data is any information relating to an identified or identifiable person. A data subject is a person whose personal data is processed. Processing covers any handling of personal data, irrespective of the means and procedures applied, in particular the storing, disclosing, obtaining, deleting, saving, altering, destroying and using of personal data.

We process personal data in accordance with Swiss data protection law. In addition – to the extent that and insofar as the EU GDPR is applicable – we process personal data on the following legal bases in connection with Art. 6 (1) GDPR: lit. a) processing of personal data with the consent of the data subject. lit. b) processing of personal data for the performance of a contract with the data subject and for the implementation of corresponding pre-contractual measures. lit. c) processing of personal data for compliance with a legal obligation to which we are subject under any applicable law of the EU or under any applicable law of a country in which the GDPR applies in whole or in part. lit. d) processing of personal data in order to protect the vital interests of the data subject or of another natural person. lit. f) processing of personal data in order to safeguard the legitimate interests of us or of third parties, unless the fundamental freedoms and fundamental rights and interests of the data subject override those interests. Legitimate interests are in particular our business interest in being able to provide our website, information security, the enforcement of our own legal claims and compliance with Swiss law.

We process personal data for the period required for the respective purpose or purposes. Where retention obligations of a longer duration apply on the basis of statutory and other obligations to which we are subject, we restrict the processing accordingly.

Privacy policy for cookies

This website uses cookies. These are small text files that make it possible to store specific, user-related information on the user's device while they use the website. Cookies make it possible in particular to determine the frequency of use and the number of users of the pages, to analyse patterns of page use, and also to make our offering more user-friendly. Cookies remain stored beyond the end of a browser session and can be retrieved again when the site is revisited. If you do not want this, you should set your internet browser to refuse the acceptance of cookies.

A general objection to the use of cookies employed for online marketing purposes can be declared for a large number of services, above all in the case of tracking, via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/.

Furthermore, the storage of cookies can be prevented by disabling them in the browser settings. Please note that in this case you may not be able to use all functions of this online offering.

Manage your cookie settings

Privacy policy for SSL/TLS encryption

For security reasons and to protect the transmission of confidential content, such as the enquiries you send to us as the site operator, this website uses SSL/TLS encryption. You can recognise an encrypted connection by the fact that the address bar of the browser changes from "http://" to "https://" and by the padlock symbol in your browser bar.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Privacy policy for server log files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are: browser type and browser version; operating system used; referrer URL; host name of the accessing computer; time of the server request.

This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

Third-party services

This website may use Google Maps for embedding maps, Google Invisible reCAPTCHA for protection against bots and spam, and YouTube for embedding videos.

These services of the American company Google LLC use cookies among other things, and as a result data is transferred to Google in the USA, whereby we assume that no personal tracking takes place in this context solely through the use of our website.

Google has undertaken to ensure an adequate level of data protection in accordance with the US-European and the US-Swiss Privacy Shield. Further information can be found in Google's privacy policy.

Privacy policy for the contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact data you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We do not pass this data on without your consent.

Rights of data subjects

Right to confirmation

Every data subject has the right to obtain confirmation from the operator of the website as to whether personal data concerning them is being processed. If you wish to exercise this right to confirmation, you can contact the data protection officer at any time.

Right of access

Every person affected by the processing of personal data has the right to obtain from the operator of this website, free of charge and at any time, information about the personal data stored about them and a copy of that information.

In addition, information may be provided about the following: the purposes of the processing; the categories of personal data processed; the recipients to whom the personal data has been or will be disclosed; where possible, the envisaged period for which the personal data will be stored, or, if this is not possible, the criteria used to determine that period; the existence of a right to rectification or erasure of the personal data concerning them or to restriction of processing by the controller, or of a right to object to such processing; the existence of a right to lodge a complaint with a supervisory authority; where the personal data is not collected from the data subject: all available information about the origin of the data.

The data subject also has the right to be informed whether personal data has been transferred to a third country or to an international organisation. Where this is the case, the data subject additionally has the right to be informed of the appropriate safeguards relating to the transfer.

If you wish to exercise this right of access, you can contact our data protection officer at any time.

Right to rectification

Every person affected by the processing of personal data has the right to obtain the immediate rectification of inaccurate personal data concerning them.

The data subject also has the right, taking into account the purposes of the processing, to request the completion of incomplete personal data – including by means of a supplementary statement.

If you wish to exercise this right to rectification, you can contact our data protection officer at any time.

Right to erasure (right to be forgotten)

Every person affected by the processing of personal data has the right to request the controller of this website to erase the personal data concerning them without delay, provided one of the following grounds applies and insofar as the processing is not necessary: the personal data was collected or otherwise processed for purposes for which it is no longer necessary; the data subject withdraws the consent on which the processing was based and there is no other legal basis for the processing; the data subject objects to the processing on grounds relating to their particular situation and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing in the case of direct marketing and related profiling; the personal data has been processed unlawfully; the erasure of the personal data is necessary for compliance with a legal obligation under Union law or the law of the Member States to which the controller is subject; the personal data was collected in relation to information society services offered directly to a child.

If one of the grounds set out above applies and you wish to arrange for the erasure of personal data stored by the operator of this website, you can contact our data protection officer at any time. The data protection officer of this website will arrange for the erasure request to be complied with without delay.

Right to restriction of processing

Every person affected by the processing of personal data has the right to request the controller of this website to restrict processing where one of the following conditions applies: the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data; the processing is unlawful, the data subject opposes the erasure of the personal data and requests instead the restriction of its use; the controller no longer needs the personal data for the purposes of the processing, but the data subject requires it for the establishment, exercise or defence of legal claims; the data subject has objected to processing on grounds relating to their particular situation and it has not yet been established whether the legitimate grounds of the controller override those of the data subject.

If one of the conditions set out above applies and you wish to request the restriction of personal data stored by the operator of this website, you can contact our data protection officer at any time. The data protection officer of this website will arrange for the restriction of processing.

Right to data portability

Every person affected by the processing of personal data has the right to receive the personal data concerning them in a structured, commonly used and machine-readable format. They also have the right to have this data transmitted to another controller where the statutory conditions are met.

The data subject further has the right to have the personal data transmitted directly from one controller to another, where this is technically feasible and provided that the rights and freedoms of other persons are not adversely affected.

To exercise the right to data portability, you can contact the data protection officer appointed by the operator of this website at any time.

Right to object

Every person affected by the processing of personal data has the right to object at any time, on grounds relating to their particular situation, to the processing of personal data concerning them.

In the event of an objection, the operator of this website will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or where the processing serves the establishment, exercise or defence of legal claims.

To exercise the right to object, you can contact the data protection officer of this website directly.

Right to withdraw consent under data protection law

Every person affected by the processing of personal data has the right to withdraw consent given to the processing of personal data at any time.

If you wish to exercise your right to withdraw consent, you can contact our data protection officer at any time.

Privacy policy on objection to advertising emails

The use of contact data published under the legal notice obligation for the purpose of sending advertising and information material not expressly requested is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example by spam emails.

Privacy policy for Google Analytics

Privacy policy for web analytics with Umami (incl. heatmaps and session recordings)

This website uses Umami, a privacy-friendly web analytics software that we operate on our own instance (umami.eeagentur.ch). Umami does not use cookies and does not store full IP addresses. Only anonymised usage data is collected, such as the pages accessed, the referrer, browser type, device type and approximate geographic origin. This data cannot be assigned to a specific person and is not passed on to third parties.

To improve the usability of our website we also create anonymised heatmaps and session recordings with Umami. For a proportion of visits, interactions such as clicks, scrolling and mouse movements are recorded in order to evaluate how our pages are used. Entries in form fields are masked and are not recorded. The recordings are deleted automatically after 30 days.

The processing is based on our legitimate interest in the statistical analysis and improvement of our online offering (Art. 6 (1) lit. f GDPR or the Swiss DPA respectively). If you wish to prevent the collection, you can use a script or ad blocker in your browser or deactivate JavaScript for this website.

Use of Google Remarketing

This website uses the remarketing function of Google Inc. The function serves to present website visitors with interest-based advertisements within the Google advertising network. A so-called “cookie” is stored in the website visitor's browser which makes it possible to recognise the visitor when they call up websites belonging to Google's advertising network. On these pages, the visitor can be presented with advertisements relating to content that the visitor previously called up on websites that use Google's remarketing function.

According to its own statements, Google does not collect personal data during this process. If you nevertheless do not want Google's remarketing function, you can generally deactivate it by making the appropriate settings at http://www.google.com/settings/ads. Alternatively, you can deactivate the use of cookies for interest-based advertising via the Network Advertising Initiative by following the instructions at http://www.networkadvertising.org/managing/opt_out.asp.

Privacy policy for Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the controller for data processing on this website is based outside the European Economic Area or Switzerland, the Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are referred to below as «Google».

The statistics obtained enable us to improve our offering and to make it more interesting for you as a user. This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. If you have a Google user account, you can deactivate the cross-device analysis of your use in the settings there under «My data», «personal data».

The legal basis for the use of Google Analytics is Art. 6 (1) sentence 1 lit. f GDPR. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data. We point out that on this website Google Analytics has been extended by the code «_anonymizeIp();» in order to ensure the anonymised collection of IP addresses. As a result, IP addresses are further processed in truncated form, so that they cannot be related to a person. Insofar as the data collected about you does relate to a person, this is therefore excluded immediately and the personal data is deleted forthwith.

Only in exceptional cases is the full IP address transferred to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with further services relating to website use and internet use. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Google Analytics uses cookies. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. You can prevent the storage of cookies by adjusting your browser software accordingly; however, we point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection by Google of the data generated by the cookie and relating to your use of the website (including your IP address), as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link: Deactivate Google Analytics.

You can also prevent the use of Google Analytics by clicking on this link: Deactivate Google Analytics. This stores a so-called opt-out cookie on your device which prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your device, these opt-out cookies will also be deleted, meaning that you will have to set the opt-out cookies again if you wish to continue preventing this form of data collection. The opt-out cookies are set per browser and computer/device and must therefore be activated separately for each browser, computer or other device.

https://tools.google.com/dlpage/gaoptout?hl=en

Google Tag Manager

Google Tag Manager is a solution that allows us to manage so-called website tags via an interface and thus to integrate, for example, Google Analytics and other Google marketing services into our online offering. The Tag Manager itself, which implements the tags, does not process any personal data of users.

With regard to the processing of users' personal data, reference is made to the following information on Google services. Usage policy: https://www.google.com/intl/de/tagmanager/use-policy.html.

Notice regarding data transfers to the USA (United States of America)

For the sake of completeness, we point out that for users based in Switzerland there are surveillance measures by US authorities which generally permit the storage of all personal data from Switzerland that has been transferred to the USA.

This takes place without differentiation, limitation or exception based on the objectives pursued and without an objective criterion that would make it possible to limit the access of the US authorities to the data and its subsequent use to very specific, strictly limited purposes capable of justifying the interference associated with both the access to and the use of this data.

We also point out that in the USA there are no legal remedies available to data subjects from Switzerland that would allow them to obtain access to the data concerning them and to have it rectified or erased, and that there is no effective judicial protection against general access rights of US authorities. We expressly draw data subjects' attention to this legal and factual situation so that they can make an appropriately informed decision on consenting to the use of their data.

We inform users resident in a Member State of the EU that, from the perspective of the European Union, the USA does not have an adequate level of data protection.

Copyright

The copyright and all other rights to content, images, photos or other files on the website belong exclusively to the operator of this website or to the rights holders specifically named. Written consent must be obtained in advance from the copyright holder for the reproduction of any files.

Anyone who commits a copyright infringement without the consent of the respective rights holder may be liable to prosecution and possibly to damages.

General disclaimer

All information on our website has been carefully checked. We endeavour to keep our information offering up to date, accurate in content and complete. Nevertheless, the occurrence of errors cannot be completely ruled out, which means that we cannot assume any guarantee for the completeness, accuracy and timeliness of information, including information of a journalistic and editorial nature.

Liability claims for damage of a material or immaterial nature caused by the use of the information offered are excluded, unless there is demonstrably intentional or grossly negligent fault.

The publisher may change or delete texts at its own discretion and without notice and is not obliged to update the content of this website. Use of or access to this website is at the visitor's own risk.

The publisher, its clients or partners are not responsible for damage such as direct, indirect, incidental, specifically foreseeable or consequential damage allegedly arising from visiting this website and accordingly accept no liability for it.

The publisher likewise accepts no responsibility or liability for the content and availability of third-party websites that can be reached via external links on this website. The operators of the linked pages are solely responsible for their content. The publisher therefore expressly dissociates itself from all third-party content that may be relevant under criminal or liability law or that offends against public decency.

Changes

We may amend this privacy policy at any time without prior notice. The version currently published on our website applies. Insofar as the privacy policy forms part of an agreement with you, we will inform you of the change by email or in another appropriate manner in the event of an update.

Questions to the data protection officer

If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organisation listed at the beginning of this privacy policy directly.